Terms of Service

1. Parties

These terms are entered into between The Invisible Company OÜ (Estonian registry code 17424017, Nooda tee 8, 13516 Tallinn, Estonia, hereinafter "Klaariks" or "we") and the legal or natural person using the service (the "User").

The terms take effect when the User creates a Klaariks account or begins using the service.

2. The service

Klaariks is accounting software for Estonian micro-businesses (primarily OÜs) that:

• reads invoice and expense-document data from PDFs and image files using AI (OCR),
• imports bank transactions via bank connections (PSD2, through a licensed provider, read-only) or bank statements,
• suggests matches between invoices and bank transactions,
• helps prepare VAT returns (KMD) and other accounting reports.

Klaariks is an assistive tool, not an accounting service. Every suggestion (categories, matches, account assignments) is advisory. The User is responsible for confirming them and for the correctness of the resulting accounting records.

3. Alpha phase

The service is in alpha: Klaariks is usable and the first companies keep their real books in it, but the product is developing quickly. This means:

• The service may contain bugs and outages. We recommend exporting your data regularly (see § 6).
• No availability guarantee (SLA) is provided.
• Features may change and be added to. We give the User advance notice before materially restricting or removing an existing feature.
• Alpha does not mean the service is free. Pricing and payment are set out in § 8.

We may use anonymised usage data to improve the service (e.g. to evaluate model accuracy). Individual accounting documents are never disclosed to third parties without the User's consent.

4. Account creation and use

• The User must provide accurate and up-to-date information (company name, registry code, VAT number).
• One Klaariks account can manage several companies. Each company is a separate subscription and is billed separately (see § 8). Adding a further company requires an existing company paid for at full price.
• The User is responsible for the security of their access credentials (email, password, or Google sign-in). If the User suspects misuse, they must notify Klaariks without delay.

5. User obligations

The User undertakes to:

• use the service in compliance with the laws of the Republic of Estonia,
• not use the service for unlawful purposes or in ways that harm Klaariks (including fraud, data theft, automated scraping, reverse engineering),
• not attempt to access other users' data,
• submit truthful accounting documents (invoices, bank transactions, opening balances).

Klaariks may suspend or close the account if the User breaches these obligations.

6. Data ownership

• The User owns all data they enter (invoices, bank transactions, contacts, accounting reports).
• Klaariks holds a limited usage licence to process this data for the purpose of providing the service — see the Privacy Policy for details.
• The User may export their data (in CSV/XML/PDF formats depending on the data type) for as long as their access to the service is in effect. Where access is restricted, see § 8.

7. Data retention

• Klaariks retains accounting documents for at least 7 years in accordance with Section 12(1) of the Estonian Accounting Act (RPS).
• Account data (email, company profile) is retained while the account is active plus 30 days.
• On account closure, we offer a data export before deletion.

8. Pricing and payment

• Free trial. A new User may use the service free for 30 days without providing a payment method. The trial is granted once per person and does not convert into a paid subscription on its own.
• Reasonable use. The service is intended for a company's ordinary bookkeeping. If an unusually large number of documents is sent, Klaariks may temporarily limit accepting them and will say so in the app. Documents that arrive by email are kept in that case, and Klaariks processes them later.
• Prices. Current plans and prices are published at klaariks.ee. Klaariks is not registered for VAT, so the published price is final and no VAT is added to it.
• Subscription. The User chooses a plan themselves — by the end of the trial at the latest, earlier if they wish — and a payment method is requested only at that point. Fees are charged monthly in advance, separately for each company. Payments are processed by Stripe; Klaariks does not store card details itself.
• Changes and cancellation. The subscription can be cancelled at any time and the plan changed at any time; support will help with changing the plan of a further company. Cancellation takes effect at the end of the current billing period, and no refund is given for a period already paid for.
• Price changes. The User is given at least 30 days' notice before the price applying to them changes. A time-limited promotional price applies for the period stated in that promotion.
• Access and data where fees go unpaid. If a payment fails, the User is given an opportunity to correct it. If the fee remains unpaid, access to the service is restricted. This does not delete data: accounting documents are retained under § 7. Data can be downloaded while access is active. Where access is already restricted, Klaariks provides a copy through support.

9. Limitation of liability

• The service is provided "as is". During alpha, we make no guarantee of uninterrupted operation or data preservation, and the User is advised to keep an exported copy of their data.
• Klaariks is not liable for:
  • the consequences of User errors in accounting (e.g. misconfigured categorisation rules, unconfirmed matches),
  • outages of third parties (banks, EMTA, RIK, OCR providers),
  • indirect damage (lost profit, reputational harm, data loss outside our control).
• Klaariks's total liability is capped at the amount the User has paid for the service in the preceding 12 months.

10. Availability

• The service is provided on a best-effort basis.
• Planned maintenance is announced via email or in-app notice in advance.
• A status page (when published) and email are used to communicate incidents.

11. Termination

• The User may close their account at any time by contacting support.
• Klaariks may close or suspend the account if:
  • the User breaches these terms,
  • the account has been inactive for over 24 months,
  • we are legally required to.
• On closure, data is deleted except where Estonian law requires retention (see § 7).

12. Changes to these terms

Klaariks may amend these terms. Material changes will be communicated at least 30 days in advance by email or in-app notice. Continued use after the effective date constitutes acceptance.

13. Governing law and disputes

• These terms are governed by the laws of the Republic of Estonia.
• Disputes are resolved in Harju County Court unless the parties agree otherwise.

14. Contact

Questions about these terms: tere@klaariks.ee Postal address: The Invisible Company OÜ, Nooda tee 8, 13516 Tallinn, Estonia